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You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Can you improve my PHP melody website ?Of course. We dont only host your PHP melody website but we offer a large variety of services :...
Do I have 24/7 access to my account(s)?Yes you do. All of our customers have full access to their account every day, all day.
Do I need to transfer my domain name to you if I sign up for your hosting services?You are not obligated to transfer your domain name to us if you choose our hosting services. You...
Do you do regular backups of my account?Yes, we perform 2 backups on all accounts. However, don't count on our backups alone! Your...
Do you give non-profit or educational discounts?No. We'd honestly love to, however, we can't single these people/organizations out. We believe...
Do you provide Mailing lists feature for your accounts?Yes. We do provide Mailing List feature for all of our plans.
Do you run PHP in safe mode?We do not run PHP in safe mode.
Do you sell or share customer information to a third party?We do not, and never will, share or sell client information to a third party.
Does hostingways.com offer a money-back guarantee?We like knowing that our customers are happy. If for some reason you're not satisfied with our...
Does hostingways.com allows adult, warez or other illicit sites or content?No, we do not support the hosting of anything illegal or for adult eyes only.Additionally if you...
How can I use PHP5 on my server that has PHP4 default?Place this in your .htaccess file:AddType application/x-httpd-php5 .php
How much will I be billed upon signup?Upon signup, you will be charged for your first contract period. For example, if you purchase our...
How secure are my account details in your system?The security of personal and account information is something we take very seriously. We...
How soon will my account be set up and ready for use?Your account will be set up instantly*. You will receive an email with your account information,...
I'm confused or having trouble with the ordering process. Who should I contact for assistance?If you're having trouble ordering, let us help!You can contact our sales department at: support [...
Is your network fast and reliable?Yes, and we plan on keeping it that way. HostingWays.com provider servers are connected to an...
My order wasn't setup immediately. What should I do?In the event that your account wasn't setup immediately, you may find that your order has been...
Servers LocationWe offer you the best server location and connections. Yes, and we plan on keeping it that...
What are the timings/hours for the sales department?Current times are: Monday to Friday from 7AM to 6pm GMT
What do you do to fight against spamming and relay?We have Spamassasin enabled for all the accounts hosted in our servers. It moves all messages...
What if I need more space and bandwidth?If you need additional space and bandwidth, you can simply upgrade your account to a higher plan....
What is the Maximum MySQL connections limit?We have no limit for MySQL connections.
What version of cPanel are you using?We always use the latest stable version of cPanel.
Where do I send my PayPal payment to?Unfortunately, there is not an address that you can send a payment to. At the end of every term,...
Which is your Refund Policy ?Refunds are only valid on the the intial term for Shared web hosting packages. Refunds are not...
Which methods of payment are available?We accept online credit/debit card payment via Paypal.If you dont have a Paypal account please...
Why Choose us ?Our services at a glance Hosting Company Features - Daily...
Will you allow my site(s) to make money through advertisements on them?Yes. We allow sites to have commercial advertisements... as long as they meet our Terms Of...
